Hatago

    • Reservations & Customer Care(Monday-Friday 17:00~23:30 Saturday, Sunday & Holidays -23:00)
    • International+81-3-3344-3144
    • In Japan03-3344-3144
  • FAQ
  • EnglishJapanese

FAQ

Q

What is the average cost per person?

A

On average, customers spend ¥4,000-¥5,000 per person.

Q

Can families dine in?

A

We welcome families. When private rooms are available, families have priorities to those accommodations.

Q

What is the minimum required number of guests for dining reservations?

A

We accept reservations from 2-40 guests for seat reservations and banquet course meals. Please feel free to inquire with us.

Q

Can we reserve seats without preordered meal?

A

In order to serve food smoothly, we accept seating only reservations up to 20 guests. For a group of larger than 20 guests, please preorder course meals.

Q

Can we add all you can drink option to our reserved seats?

A

All you can drink option is limited to preordered course meals.

Q

Can you extend the all you can drink time limit?

A

Yes, we can extend the time limit on days that we are not very busy. Please ask our staff. (45 minutes after the start of extension is the last order.) We will not be able to accept extension requests on busy days.

Q

Can we order à la carte items in addition to the course meals?

A

Yes, you can. Please ask our staff.

Q

Are there private rooms?

A

Yes, there are private rooms. We prioritize banquet groups, so please be sure to preorder course meals.

Q

How much are the seat charges and service charges?

A

We don’t charge for seats or services, however, there is an appetizer fee of ¥400 unless course meals or set menus are ordered. *Prices on all menu items other than course meals and set menus do not include taxes.

Q

Can we pay with credit cards?

A

Yes, we accept NICOS / Visa / JCB / Amex / MasterCard / Diners / Saison Card / Debit Card / PASMO(Suica)/ Union Pay.

Q

Is there parking?

A

Please be advised that there is no parking spaces at the restaurant. Please refer toKadoya Hotel’s website for information regarding nearby parking availability.

Q

Can we bring in food?

A

We ask that customers refrain from bringing in food to the restaurant with the exception of baby food. During the all you can drink service, you’re welcome to bring in drinks. While you’re not enjoying the all you can drink option, there’s a bottle charge of ¥1,000 for a 720ml bottle and ¥2,000 for a 1.8L bottle if you choose to bring your own.

Q

Can you keep cakes and presents for us?

A

Yes, please bring them in on the day of your dinner party.

Q

Can we just have the meals?

A

Yes, you can. On availability, we offer private room to families with children.

Q

Can we visit a restaurant to see if it’s suitable for a meeting or entertainment?

A

If you could stop by before business hours, we will be able to show you inside the rooms. Please call us to inquire.

Q

Are you available outside of business hours?

A

We are available depending on the days of the week and time. Please call us to inquire.

Q

Are there a menus with allergen labelling?

A

There aren’t menus with allergen labelling. However, our staff will be able to accommodate special requests. Please feel free to inquire.

Q

Do you have a menu in English?

A

Yes, we do. In addition to our regular menus, we offer set menus popular among foreigners.

Q

Is there an elevator?

A

Yes, there is. Our restaurant is accessible from Kadoya Hotel via the elevator. Please feel free to ask us any questions.